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Thought you should know |
June 10, 2020 |
| Reviewer:
Darryl Chauvin from Edgard, LA United States
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When I received and unpacked the cultipacker I was impressed with the quality of the construction materials, however 15 minutes after I put it in service the roller fell off of the frame. After examining the unit I discovered that the set screws on the bearings had not been tightened at the factory. I was able with the help of two other individuals to repair the unit and tighten the set screws. Please re examine your quality control procedures. EA Response: Sorry for the inconvenience. With humans(or machines) involved, there's always room for error, even when you do your best to limit mistakes. It is best to go over all nuts and bolts before using any attachment for the first time. Thanks for the business. I hope the cultipacker's performance in the future makes up for the missing 3 stars.
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