Any returned equipment must be UNUSED!! We do not accept anything used as returned merchandise.
You must obtain a Return Authorization from us prior to shipping any equipment back!!
Non stocked custom built items are non-returnable
If for any reason you have ordered the wrong item, you will be responsible for the shipping charges in both directions and a 20% restocking fee!! NO EXCEPTIONS!
If we send you the wrong item, we will pay the shipping.
All equipment must be signed for upon delivery, any additional charges accrued by the freight company for re-delivery or no one at the delivery site will be charged to you!!
Equipment may not be returned via refusing the charge on your credit card, charge backs, or refusing to sign for the equipment upon delivery!! Once you authorize us to charge your credit card the purchase is final!! NO EXCEPTIONS!!
We reserve the right to refuse any returns. If we find the equipment used, or damaged we will not accept it!!
If the equipment arrives damaged, take it up with the freight company on the spot!!!!! Make them take notes, pictures, etc... All equipment leaves our store or the manufacturer in new, unused condition unless otherwise noted.